We are a collaborative business, whose parts work flexibly to form a whole that in turn delivers a seamless service. We will build mutually beneficial partnerships with our customers, community agencies and others for the benefit of the business and the communities in which we work

We are committed to working to a high level of professional standard, providing a service in which customers can have confidence. We are committed to continual improvement, adapting services to reflect the changing needs of our customers and the environment in which they and we live and work

Dedication

We are dedicated to our purpose; to delivering service excellence, a service that is professional, reliable and delivers; and to supporting our communities through capacity building, promoting community responsibility and opportunity for all

We recognize and value the diversity of our business, our customers and the communities in which we work and we will strive to reflect that diversity in our staff, our structure and our approach to doing business, at the same time promoting understanding, equality and unity

We have a trusting leadership that respects individuals and promotes a positive "can do" culture with an emphasis on delivering services for the benefit of customers, other stakeholders and the business; and we respect our customers for the business they provide and will conduct ourselves so that they and all our partners can have trust in us

UP & Working believe in equal opportunities to attract, retain and motivate candidates regardless of age, sexual orientation, race, religion or disability.